3 Challenges Grocers Face with Q-Commerce (and How to Overcome Them)

Customer behaviors are transforming. The pandemic accelerated e-commerce purchases—but it hasn’t wiped out the desire to shop in-store. This brought forth a “new norm” for hybridized shopping. Grocers scrambled to adapt to customer expectations—first, it was curbside pickup. Then it transitioned to home deliveries. Now, there’s quick commerce, or Q-commerce, which is amplifying grocery delivery…