Becoming a next-level grocery store is about more than expanding your inventory and locations. It’s about enhancing the customer experience with various services and solutions. Whatever you can do to make shopping at your store easier should be at the top of your list in 2022. This includes adopting grocery e-commerce platforms for online shopping.…
A pandemic leading to lockdowns. Worker shortages causing food supply chain disruptions. And now the world is on the brink of war. The consistent rise in gas prices, food costs, and living costs was bound to happen. Numbers show grocery expenses increased by 7.9% in 2021. And it’s expected to continue rising by 3-4% in…
Diversity, inclusivity, and equity. These aren’t buzzwords. Nor are they topics of discussion reserved for certain months—or worse, when something negative happens to marginalized groups. It’s a daily reality for millions of people and should be treated as such by the companies that sell to and employ them. This includes the heart of every community—grocery…
Consumers demand personalization. But it’s becoming tougher to offer this experience with new laws and regulations prohibiting companies from collecting much-needed customer data. You have the California Consumer Privacy Act, GDPR, and let’s not forget the iOS 14 update. These are a few of the many roadblocks standing between retailers and customer personalization efforts—but there’s…
The grocery industry is in a peculiar predicament: stores are seeing an influx in customer demand amid a severe labor shortage. It’s a terrible situation to be in, especially as competitors in the Q-commerce industry seek to sweep away your customers. The good news: today’s consumers are hybrid grocery shoppers. So relying solely on e-commerce…
Customer behaviors are transforming. The pandemic accelerated e-commerce purchases—but it hasn’t wiped out the desire to shop in-store. This brought forth a “new norm” for hybridized shopping. Grocers scrambled to adapt to customer expectations—first, it was curbside pickup. Then it transitioned to home deliveries. Now, there’s quick commerce, or Q-commerce, which is amplifying grocery delivery…
Stor.ai is the market leader in grocery ecommerce solutions, trusted by leading grocers worldwide. We create highly targeted customer experiences that delight shoppers and drives merchant profitability.
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