The COVID-19 Pandemic changed the world for brick-and-mortar retailers. One of these changes was the rise of Instacart, a well-known grocery delivery service. The company added 300 thousand new drivers during the Coronavirus pandemic. Instacart is handy for consumers, but has insane markups. While a convenience fee is understandable, these markups can have a negative…
Grocery shoppers demand convenience and personalization. What is your grocery store doing to appeal to customers? If you’re relying on in-store promotions and commercials to attract crowds, you’re missing an opportunity to capture online shoppers. Since the pandemic, more people are open to online grocery shopping. This is driving grocers to use digital marketing to…
Sometimes, it’s not about getting customers’ attentionâit’s keeping it. One of the best ways to achieve this today, is using SMS marketing. Roughly 85% of American adults owned mobile phones in America in 2021.  Source In 2020, roughly 294 million people owned smartphones, with an expected increase to 311 million by 2025. So if you’re…
A pandemic leading to lockdowns. Worker shortages causing food supply chain disruptions. And now the world is on the brink of war. The consistent rise in gas prices, food costs, and living costs was bound to happen. Numbers show grocery expenses increased by 7.9% in 2021. And it’s expected to continue rising by 3-4% in…
Diversity, inclusivity, and equity. These aren’t buzzwords. Nor are they topics of discussion reserved for certain monthsâor worse, when something negative happens to marginalized groups. It’s a daily reality for millions of people and should be treated as such by the companies that sell to and employ them. This includes the heart of every communityâgrocery…
Consumers demand personalization. But it’s becoming tougher to offer this experience with new laws and regulations prohibiting companies from collecting much-needed customer data. You have the California Consumer Privacy Act, GDPR, and let’s not forget the iOS 14 update. These are a few of the many roadblocks standing between retailers and customer personalization effortsâbut there’s…
The grocery industry is in a peculiar predicament: stores are seeing an influx in customer demand amid a severe labor shortage. It’s a terrible situation to be in, especially as competitors in the Q-commerce industry seek to sweep away your customers. The good news: today’s consumers are hybrid grocery shoppers. So relying solely on e-commerce…
What will your grocery store look like in the future? Will it cater to the e-commerce shopper? Or perhaps you feel in-store will once again prevail. Based on the trends and numbers, we believe it should be a mix of the two. The grocers of the future will create seamless omnichannel experiences to appeal to…
Customer satisfaction is the primary goal of every retailer. But now we’re in a new norm, and the way you achieve this is changing rapidly. Fewer people are shopping in-store. More folks are ordering online. The demand for goods is rising and what customers value is changing. Keeping up with it all requires a massive…
Stor.ai Launches Data Analytics Product Suite for Grocers and CPGs to Share Information on Customer Habits and Preferences This new, holistic solution helps grocers broaden their revenue from CPGs in order to deliver personalized, customer-first promotions NEW York, Nov. 17, 2021 /PRNewswire/ — Stor.ai, the end-to-end digital commerce solution for grocers, today announced the launch…
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