A pandemic leading to lockdowns. Worker shortages causing food supply chain disruptions. And now the world is on the brink of war. The consistent rise in gas prices, food costs, and living costs was bound to happen. Numbers show grocery expenses increased by 7.9% in 2021. And it’s expected to continue rising by 3-4% in…
Diversity, inclusivity, and equity. These aren’t buzzwords. Nor are they topics of discussion reserved for certain months—or worse, when something negative happens to marginalized groups. It’s a daily reality for millions of people and should be treated as such by the companies that sell to and employ them. This includes the heart of every community—grocery…
Consumers demand personalization. But it’s becoming tougher to offer this experience with new laws and regulations prohibiting companies from collecting much-needed customer data. You have the California Consumer Privacy Act, GDPR, and let’s not forget the iOS 14 update. These are a few of the many roadblocks standing between retailers and customer personalization efforts—but there’s…
The grocery industry is in a peculiar predicament: stores are seeing an influx in customer demand amid a severe labor shortage. It’s a terrible situation to be in, especially as competitors in the Q-commerce industry seek to sweep away your customers. The good news: today’s consumers are hybrid grocery shoppers. So relying solely on e-commerce…
What will your grocery store look like in the future? Will it cater to the e-commerce shopper? Or perhaps you feel in-store will once again prevail. Based on the trends and numbers, we believe it should be a mix of the two. The grocers of the future will create seamless omnichannel experiences to appeal to…
Customer satisfaction is the primary goal of every retailer. But now we’re in a new norm, and the way you achieve this is changing rapidly. Fewer people are shopping in-store. More folks are ordering online. The demand for goods is rising and what customers value is changing. Keeping up with it all requires a massive…
Stor.ai Launches Data Analytics Product Suite for Grocers and CPGs to Share Information on Customer Habits and Preferences This new, holistic solution helps grocers broaden their revenue from CPGs in order to deliver personalized, customer-first promotions NEW York, Nov. 17, 2021 /PRNewswire/ — Stor.ai, the end-to-end digital commerce solution for grocers, today announced the launch…
WGB editor-in-chief Jennifer Strailey recently connected our CEO Orlee Tal to get her take on the state of shopper loyalty in grocery e-commerce and to learn what retailers can do amid soaring digital demand to ensure their brands stay top of mind.Stor.ai wants to see a return to intimacy between grocers and shoppers in the e-commerce…
Our own Mendel Gniwisch was recently in Food Logistics talking about how technology can help grocers stay competitive with the new digital world and what you can do to elevate your online presence. Some of the main talking points were: According to Incisiv’s 2020 Grocery Digital Maturity Benchmark Report, online shopping will account for 21% of…
There is a lot of pressure on grocers because of how much your customer needs and expectations have been changing, especially over the past 12 months. The digital and physical worlds of shopping are fusing together creating the need to meet customers where they are with online, mobile, digital, curbside pickup and delivery. This requires…
Stor.ai is the market leader in grocery ecommerce solutions, trusted by leading grocers worldwide. We create highly targeted customer experiences that delight shoppers and drives merchant profitability.
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