Our app and dashboards will help you identify & solve problem areas, provide additional efficiencies, and provide a path to profitability.
Fulfullment Solution for Shopify Sellers
Picking and fulfillment affect your customer experience, staff management and average order value - all of which impact profitability.
Our comprehensive picking and fulfillment solution is easy to onboard, can scale with you as your needs change and mature, allows real-time customer communication and helps your store and enterprise learn from every order you pick and fulfill. You can also use this as part of our whole solution or add the picking and fulfillment solution to your current eCommerce platform.
Wondering what you get with our picking and fulfillment solution?
Our picking and fulfillment solution for retailers provides several key elements:
Fast Onboarding – Your pickers and fulfillment staff are typically ready to start using with about 10 minutes of training. You can integrate this into your Shopify solution and be ready to use once set up very quickly.
Optimized Operational Efficiencies – You will see an increase in units picked per hour (UPH), higher accuracy, and streamlined processes. This can be used to help create efficient picking routes, help with substitutions and customer communication during the process to get approvals for any changes quickly.
You will also have live dashboards showing you what is happening as it does with order fulfillment and also showing you the productivity and accuracy of your pickers staff.
Substitution Asks – Depending on how you use this, you could communicate with a customer as you are picking if a size or color is not in stock and ask them if they would like a replacement. This will help keep your order values up and reduce lost revenue from out-of-stock items. This is especially true if fulfilling from a store and not an MFC or warehouse.
Better Customer Satisfaction & Loyalty – When you communicate to customers before processing their order that something is out of stock or about offering them replacements/substitutions with the real-time communications offered through the app, your customers will have a higher satisfaction rate which builds greater loyalty to your brand.
Endless Scalability – You can look at your team, orders, peak hours, and schedule staff based on these reports. You can fluctuate as needed and easily add micro fulfillment expansion and staging areas for pickup and delivery orders from a store, MFC, dark store or warehouse.
Fast Onboarding – Your pickers are typically ready to get started in about 10 minutes of training. The app is intuitive and easy to use. We also have integration with any current eCommerce systems so you can just add on our solution versus starting with a whole new platform.
Optimized Operational Efficiencies – You will see an increase in units picked per hour (UPH), higher accuracy, and streamlined processes like full service departments getting advanced notification for orders as the picker starts picking so they can prepare their part and then real-time ability to let the picker know if it ready for them to come grab.
You will also have store and enterprise live dashboards, productivity reports, delivery integrations and much more.
Increase Basket Value – You will experience more accurate product availability when picking and the ability to locate items that might still be in the store but not on the shelf. You will also be able to offer upsells, especially with promotional items and when things are out of stock.
Better Customer Satisfaction & Loyalty – you will have real-time communications with your customers via their preferred communication method. You will have AI-based substitution prompts based that customer’s profile and preferences which will provide more accurate orders, a better customer experience, and increased loyalty.
Endless Scalability – You can look at your team, orders, peak hours, and schedule based on these reports. You can fluctuate as needed and easily add micro fulfillment expansion and staging areas for pickup and delivery orders.
What makes our picking and fulfillment solution your ideal solution?
It solves all your critical fulfillment challenges and allows for scalability.
Fast Ramp-up
10 minutes to train your pickers and data to aid making them more efficient with every order.
Seamless Scale up
From 1 picker to 1000, with single, batch, zone, full service department scheduling and integration with fulfillment staging or centers and last mile partners.
Profitability increases
As you scale, your time and cost per order decreases. You also gain data that helps you with more accuracy, high units per hour (UPH) picked, and less lost revenue.
Fast Ramp-up
10 minutes to train your pickers.
Seamless Scale up
From 1 picker to 1000, rapidly, efficiently, without compromising quality
Higher Value Per Order
As you scale, your time and cost per order decreases, and profitability increases.
Benefits to You Include:
- Real-time controlling and monitoring tools
- Multi picking methods (single, batch/zone)
- Departmental order scheduling based on products/planogram if larger footprints
- Staff productivity and accuracy tracking
- Tools to aid you in scheduling and scaling staff based on order volume
- Semi-Automated digital customer communications based on their preferences
- Integration with service providers and fulfillment centers
Request a demo
When it comes to Shopify we have the ideal picking and fulfillment solution for you!
Our picking and fulfillment app once set up takes minutes to train pickers on and it can be deployed quickly and efficiently and include single orders, multiple orders, batch/zone picking if you need it to. If you want to have an MFC or more efficient order fulfillment, our solution will provide you the ability to set it up the best way for your needs and give ongoing data and insights into how your fulfillment is working. If you have multiple locations – warehouses and/or stores, you can analyze and implement best practices based on your own data.
Reasons to Believe:
- No time-consuming installations or customizations
- No learning curves for your staff – approximately 10 minutes to onboard pickers
- Better inventory and substitution methods
- Ability to optimize for best practices based on real-time data
Better Customer Satisfaction & Loyalty
We have a Customer First Commerce mentality. We design and build everything around you being able to deliver the ideal customer experience for your brand. That will help your customer satisfaction skyrocket and build loyalty because of their experience with you! exceeding their expectations.
Reasons to Believe:
- Real-time communications with your customer during fulfillment
- Personalized product suggestions and replacements
- More accurate and on-time orders help increase customer satisfaction
- Use customer history to make recommendations and suggestions
Single, Batch, Dashboards & Scheduling make this a profit center!
Whatever size of store you have or number of locations in your footprints, you can set up your fulfillment based on your needs. If you have different picking needs and methods for fulfillment based on your stores location and setup, you can work each location they way that works best for you.
Reasons to Believe:
- Monitor all locations (stores, MFCs, Warehouses) and productivity by picker
- Understand substitutions and any lost revenue opportunities because items could not be fulfilled so improvements can be made
- Gamification among all your pickers – they can see where they rank in-store and organization-wide
- Know your accuracy, on time, and value of fulfilled orders so you can further analyze and optimize
