Why CEOs Need to Think like a CIO in 2022 (and Beyond) Customer satisfaction is the primary goal of every retailer. But now we’re in a new norm, and the way you achieve this is changing rapidly. Fewer people are shopping in-store. More folks are ordering online....
Diversity in Grocery: 4 Trends to Watch for (and How to Get Ahead) The grocery industry is in a peculiar predicament: stores are seeing an influx in customer demand amid a severe labor shortage. It’s a terrible situation to be in, especially as competitors in...
5 Ways E-Commerce Grocers Can Personalize the Customer Experience in 2022 Consumers demand personalization. But it’s becoming tougher to offer this experience with new laws and regulations prohibiting companies from collecting much-needed customer data. You have...
Inflation: 4 Strategies for E-Commerce Grocery Stores to Retain Customers A pandemic leading to lockdowns. Worker shortages causing food supply chain disruptions. And now the world is on the brink of war. The consistent rise in gas prices, food costs, and living costs...
How Instacart’s Markups Impact Your Grocery Chain The COVID-19 Pandemic changed the world for brick-and-mortar retailers. One of these changes was the rise of Instacart, a well-known grocery delivery service. The company added 300 thousand new drivers during the...