Formerly Self Point

Customer First Commerce

The way the world shops is rapidly changing and every retailer should be able to provide unique, data-driven and innovative digital experiences to their customers that are owned and controlled by their brand.

We partner with you to own your brand, data, & end-to-end customer relationship while making the customer relationship first and seamless between the digital and physical.

The way the world shops has been changing rapidly and every retailer, especially grocers, have had to adapt in order to meet their customer’s where they are and with additional services. We help you not only meet them in the ways they now desire, but utilize data and artificial and business intelligence to make their customer experience more intimate based on their buying habits, lifestyle and preferences.

You can build your customer loyalty, grow your brand and increase your transaction size with innovative digital experiences through our platform.

Rapidly Execute and Scale your Digital Strategy

Empowered by Your DATA

Your customers are your key to long-term success!  So is studying every transaction and interaction they have with you – you data. Outsourcing your eCommerce business to a 3rd party marketplace (like Instacart or Shipt) is a risk to your brand loyalty, your revenues and ultimately, your entire business!

Take control of your digital business with all the data, AI & BI, marketing tools and reports to make the decisions put your customer experience first grow your business like never before.

We aid you in capturing and transforming your customer and transaction data into a powerful asset!

eCommerce

Your business, your brand!

Maintain control of your brand identity and give your customers a data-driven personalized experience.

Seamless pos integration

No more waiting months for your site to go live or maintaining your online catalog! Two-way, seamless integration with your POS and in no time, your online store is fully merchandised and automatically updated in real-time.

Personalization and marketing automation

With the industry’s best personalization and marketing automation engines, your customers will feel like you know them and will love the relevant offers that you are sharing with them whether on your website, through text, email, or digital marketing.

Delivery and curbside

Want to deliver with robots? Drones? Manage your own fleet? Use Crowdsourcing? A combination of all? What about BOPIC? We’ve got you covered with the best partners in the industry, giving you the most complete eCommerce solution available today, giving you full control what you offer and how you do business.

Infinite scalability and integrations

Enjoy ultimate Flexibility and Scalability, handle any number of site-visitors, and integrate to any software that suits your business needs all while maintaining blazing-fast speed and keeping costs down.

World Class Picking & Fulfillment

In a digital world you need to be able to change and adapt quickly while paying attention to the details. Our solution can be implemented with detail quickly, your staff trained to utilize in minutes and reporting to help you monitor and analyze everything as you grow.

As your online and digital business continues to grow, you will want to adjust how you handle your orders, picking and fulfillment. We give you the tools to analyze what picking methods work best for you, how to schedule, measure productivity and accuracy and ensure your fulfillment is profitable.

How can fulfillment increase profitability is a question asked often. You will have more accurate inventory, better substitution offers, upsell capabilities ensuring your customer orders maximize every transaction.

You also become more productive with your picking and fulfillment.  Full service department time saving features, units per hour (UPH) reporting and accuracy are all things that will help you reduce costs with your fulfillment – not to mention you don’t have to pay a third party large fees from your orders to handle these functions anymore.

If your business is reaching the volume where you are considering creating fulfilment areas, centers or even dark stores, our solution can easily grow and scale with you for these operations.

Fast ramp-up

In a digital world you need to be able to change and adapt quickly while paying attention to the details. Our solution can be implemented with detail quickly, your staff trained to utilize in minutes and reporting to help you monitor and analyze everything as you grow.

Scale as needed

As your online and digital business continues to grow, you will want to adjust how you handle your orders, picking and fulfillment. We give you the tools to analyze what picking methods work best for you, how to schedule, measure productivity and accuracy and ensure your fulfillment is profitable.

Increase profitability

How can fulfillment increase profitability is a question asked often. You will have more accurate inventory, better substitution offers, upsell capabilities ensuring your customer orders maximize every transaction.

You also become more productive with your picking and fulfillment.  Full service department time saving features, units per hour (UPH) reporting and accuracy are all things that will help you reduce costs with your fulfillment – not to mention you don’t have to pay a third party large fees from your orders to handle these functions anymore.

Micro-fulfillment Centers

If your business is reaching the volume where you are considering creating fulfilment areas, centers or even dark stores, our solution can easily grow and scale with you for these operations.

Quick Overview of Our Platform

Clients

Listening to the needs of our retailers and putting their customers & business at the forefront of everything we do.

When you partner with us, that describes what it is – a partnership. Your success is our top priority and through a combination of customer service expertise, deep product knowledge, technical experience and through providing an extensive list of features and limitless integration capabilities, you will have all the support you need to craft your ideal digital solution to deliver your ideal customer experience.